As an essential business we remain open to serve our community


Last updated on June 10th, 2016

TLC AutoCare is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TLC AutoCare Web site and governs data collection and usage. By using the TLC AutoCare website, you consent to the data practices described in this statement.

Collection of your Personal Information

TLC AutoCare collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TLC AutoCare also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TLC AutoCare. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by TLC AutoCare for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TLC AutoCare Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TLC AutoCare public message boards, this information may be collected and used by others. Note: TLC AutoCare does not read any of your private online communications.

TLC AutoCare encourages you to review the privacy statements of Web sites you choose to link to from TLC AutoCare so that you can understand how those Web sites collect, use and share your information. TLC AutoCare is not responsible for the privacy statements or other content on Web sites outside of the TLC AutoCare and TLC AutoCare family of Web sites.

Use of your Personal Information

TLC AutoCare collects and uses your personal information to operate the TLC AutoCare Web site and deliver the services you have requested. TLC AutoCare also uses your personally identifiable information to inform you of other products or services available from TLC AutoCare and its affiliates. TLC AutoCare may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TLC AutoCare does not sell, rent or lease its customer lists to third parties. TLC AutoCare may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TLC AutoCare may share data with trusted partners to help us perform statistical analysis, send you email, SMS, or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TLC AutoCare, and they are required to maintain the confidentiality of your information.

TLC AutoCare does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TLC AutoCare keeps track of the Web sites and pages our customers visit within TLC AutoCare, in order to determine what TLC AutoCare services are the most popular. This data is used to deliver customized content and advertising within TLC AutoCare to customers whose behavior indicates that they are interested in a particular subject area.

TLC AutoCare Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TLC AutoCare or the site; (b) protect and defend the rights or property of TLC AutoCare; and, (c) act under exigent circumstances to protect the personal safety of users of TLC AutoCare, or the public.

Use of Cookies

The TLC AutoCare Web site use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TLC AutoCare pages, or register with TLC AutoCare site or services, a cookie helps TLC AutoCare to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TLC AutoCare Web site, the information you previously provided can be retrieved, so you can easily use the TLC AutoCare features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TLC AutoCare services or Web sites you visit.

Security of your Personal Information

TLC AutoCare secures your personal information from unauthorized access, use or disclosure. TLC AutoCare secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

TLC AutoCare will occasionally update this Statement of Privacy to reflect company and customer feedback. TLC AutoCare encourages you to periodically review this Statement to be informed of how TLC AutoCare is protecting your information.


TLC AutoCare
11626 Slater Ave NE #6
Kirkland, WA 98034


TLC AutoCare welcomes your comments regarding this Statement of Privacy. If you believe that TLC AutoCare has not adhered to this Statement, please contact TLC AutoCare at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.


Jon Holve

Jon Holve
Shop Manager

TLC AutoCare is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call TLC AutoCare (425) 821-4333 if you have any issues in accessing any area of our website.