5

5

I always have taken my 2009 Nissan Rogue to the dealership for service/repairs. I had to get some work done to my car so being new to this area I looked on line for the reviews. I called a few auto repair shops nearby and TLC replied immediately to my email request. Their response to me was quick, respectful and professional. I went to their shop for an estimate and once again treated with the utmost respect and service. I decided to let them give me an estimate that day, they provided me with a loaner car and called me as soon as they had the estimate completed. I saved a lot of money and more than anything I feel I can trust this shop. I will recommend TLC to everyone. Thanks TLC

We know trust has to be earned, Kris, and we're glad that we've done what it takes to earn yours. Efficient service and courteous attitude are everything to us, and we are thrilled to see that this was your experience. We hope to help you whenever you need us in the future. Take care. - Jon & Andy, Owners

- TLC AutoCare
5

Love them!

5

I always have taken my 2009 Nissan Rogue to the dealership for service/repairs. I had to get some work done to my car so being new to this area I looked on line for the reviews. I called a few auto repair shops nearby and TLC replied immediately to my email request. Their response to me was quick, respectful and professional. I went to their shop for an estimate and once again treated with the utmost respect and service. I decided to let them give me an estimate that day, they provided me with a loaner car and called me as soon as they had the estimate completed. I saved a lot of money and more than anything I feel I can trust this shop. I will recommend TLC to everyone. Thanks TLC

We know trust has to be earned, Kris, and we're glad that we've done what it takes to earn yours. Efficient service and courteous attitude are everything to us, and we are thrilled to see that this was your experience. We hope to help you whenever you need us in the future. Take care. - Jon & Andy, Owners

- TLC AutoCare
5

I called Owen to try and schedule a last minute buyer's inspection for a van I was hearing mixed things about (from another mechanic vs a dealer). He didn't have the time to do an inspection, but he spent time on the phone explaining to me what he thought was happening in the deal, and what his opinion on the van was. I was floored that he even took the time to talk to me and his advice was excellent. Thanks Owen!

5

My experience at TLC Automotive was very pleasant. I went in for a repair and found out my car didn’t have the issue I though it did. TLC used excellent trouble shooting skills to diagnose the problem and let me know exactly what was needed. This was all done without a severe hit to my wallet. I will defiantly be going back for future service.L Randle

5

I've gone to TLC ever since moving to the eastside years ago. Andy is honest, fair, reliable and trustworthy. Thats about the full book in my mind when I look for a repair service.

5

TLC Auto is my trusted place to go to get my cars repaired. They are always polite and helpful. Andy remembers me after just a couple of visits and treats me like a real person.They explain everything they find that needs done on the vehicle and are very willing to answer questions and go as deep into the repair explanation as you want. I'm curious about repairs done to my vehicle so I ask a lot of questions and never get my questions adequately answered anywhere except here at TLC Auto.Their prices have not always been the lowest but the feeling of trust I have that they will get it done right the first time and aren't telling me to do things I don't need done is worth a few extra dollars.My most recent car repair from TLC had me driving away feeling like I was in a brand-new car. What a difference! Thank you so much, Andy and crew for your excellent service!

5

So far I am very impressed. I brought my car in for a diagnosis and, instead of a giant bill, I was informed of the upcoming services my car will eventually need so that I can plan my finances accordingly. HOW REFRESHING! Honda of Kirkland would have charged me $100+ simply for diagnosis time, then they would have listed a few things that I need to have repaired immediately. Instead, Owen explained everything to me, educated me, told me to replace my serpentine belt at my next LOF. They didn't charge me a cent that day. They claim to be an auto care company with integrity and so far I believe it. I've been searching for this for A WHILE! Furthermore, I like that they have an extensive customer care program, free loaners, and their prices are generally lower than at the dealership.

5

I have been going to TLC auto since before they were TLC. They started out in the Chevron station in Totem Lake. (ANDY refuses to tell me whether TLC stands for Totem Lake Chevron or Tender Loving Care,) I have referred several friends to them and all of them have been impressed with TLC. I have gone in several times and Andy has talked me out of doing the work I wanted done.

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