This review is long overdue, but after a recent experience my boyfriend and I had with another shop, I felt it worth writing to express my gratitude at how good this shop is. When I first took my car to TLC I had just purchased a used Jetta. As I didn't have complete records on the car and it was slightly above the 90k mile mark where a new timing belt would be required, I took it in proactively to have the belt replaced. I don't remember the exact quote ($5-600?), but TLC was well within the price range that I had been quoted by others. An hour or so after I took the car in, I was called by Andy who stated that there was writing on the water reservoir that suggested the timing belt and water pump had already been changed. As a result, they wanted me to further investigate to determine whether or not the work was actually necessary. I did some further investigation and it turns out the belt and water pump had been replaced about 5,000 miles previously. Effectively, Andy talked the shop out of about $5-600 of work that I would have happily paid not knowing any different. That is the serious honesty that very few shops have even if they are generally good otherwise. It is this type of service that sets TLC apart from others. I subsequently had some other work done on the same car with TLC that was always performed on time and always within the quote, but as with older cars sometimes it is time to let them go so I replaced it. I will say without a doubt that when the service warranty runs out on my new car I will be headed back to TLC should I ever have an issue.