As a first time car owner, I brought in my car to TLC and was greeted with nothing but friendliness, and great information. After they took the first look at the car I was clearly presented with all the items needing attention, and given a road map of when I should bring the car back in for continuos maintenance and overall great shape. The staff here is very open, friendly, and always eager to help. I'm glad I found this hidden gem of a shop and highly recommend TLC to anyone out there.