Frequently Asked Questions
Do you offer complimentary loaner vehicles?
Yes. To ensure availability, request at time of scheduling appointment.
Do you offer a nationwide warranty?
Yes. We have a 24 Month/24,000 Mile Nationwide Warranty.
Please call us to speak to a service advisor for the complete terms, conditions and exclusions of our auto repair warranty.
Please note: Due to manufacturer’s warranties, some parts may have a warranty that extends beyond 24 months or 24,000 miles.
Do you service most makes and models?
Yes. From basic maintenance services like oil changes, brake service, auto air conditioning and manufacturer-recommended warranty services to complex vehicle diagnostics – TLC Auto Care is your one-stop auto repair shop on the Eastside for most makes and models.
Do you offer a courtesy local shuttle service?
Dropping your car off with us for the day and need a ride? When you make an appointment or come in for service, just mention that you need a ride. We will drop you off at any location – home, work, or anywhere you need to go. When your vehicle is ready, we will call you and if you need a ride back to our shop, we will come pick you up!
If you need a shuttle Service ride, please let us know when you schedule your appointment. We also keep a limited number of loaner cars available. If you need to use of our loaners, please let us know when you schedule your appointment so we can reserve one for you.
Our Local Courtesy Shuttle Service is for drop offs and pick ups for locations within a 5 mile radius of our shop. If you need a temporary vehicle for the day, ask us about arranging a Rental Vehicle for you.
Are you an eco-friendly business?
Yes. TLC Auto Care is an eco-friendly business. We continually employ into our daily practices environmentally-conscious policies and procedures to help reduce our impact on the environment. We will continue to act as a “green” business by using the current recycling methods available and by educating ourselves as well as our customers about how we can all positively contribute to our environment and our communities.
How Long does a Car Battery Last?
Car Battery last between maximum 2 to 5 years which is considered as long a life that a car battery can be expected to keep giving reliable auto service. Some Other factors will either help prolong the life of our battery. Read More
How Much Does Brake Replacement Cost?
Be sure to pay attention for safe driving, especially when driving on the road. The average brake replacement cost is at least $150 per axle to $300 per axle. Be sure to consider the braking tips before you move on the road trip, so, that you don’t find yourself in the position where you are left wondering how much does brake replacement cost.
How Important Is Car Alignment?
Wheel Alignment plays an important role in the vehicle's performance. A car that does not have an alignment will steer slightly to one side or another when the car is supposed to be going straight. The car should be traveling straight when the steering wheel is in the position for straight-forward movement. You must ensure your vehicle is to safe to drive by having a proper car alignment.
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