I found Andy and TLC Autocare after moving to Kirkland from across the country four years ago. My husband and I had a car in bad shape, two very young children, one salary, and a ton of moving-related expenses. Andy worked with me over the next two and a half years to slowly bring my car back up to par at a rate we could afford. Every time I came in, we would look ahead to the next set of fixes and he would help me budget for how much I'd need to spend. He would loan me a car every time so I didn't have to wait in the waiting room with a toddler and preschooler while my car was being worked on. Four years later, I'm getting ready to trade that car in and Andy just spent 15 minutes on the phone with me walking me through some recommendations for car shopping. I really can't say enough about how trustworthy, knowledgeable, and kind Andy is. He and his team are truly gems!